Privacy Policy
Website Privacy Policy
This Privacy Policy is supplementary to our Website Terms and Cookie Policy, and which, by continuing to access the Website, you are deemed to accept and agree to be bound by. This Website is provided by DPI Bros. Limited T/A DPI Insurance, whose registered address is 25 Knowsley St, Bury BL9 0ST UK. We are a data controller, and our data protection officer is Mr I Evans
This Privacy policy applies to you whether you use our website as a casual browser, or have provided data or have entered into a contract with DPI Insurance or any of our insurance providers in relation to the supply of specific services and/or products. Please read this Privacy Policy to understand how we will protect your personal data when you or any third party provides it to us through this platform
How will we use the information you provide?
We will use your information to provide an insurance contract and help you make a claim. This includes providing you with a quotation, arranging and administering your policy, renewals and adjustments. We may require special category data from you, such as health or criminal conviction information. We do so on the basis that it is in the public interest for insurance to be available to you, and to fight crime.
As we are a regulated firm, your data will be used to ensure we meet legal and regulatory requirements. We also have a legitimate interest in using your data for business operations to ensure we can continue to provide insurance to you.
We may use your data to send you marketing information. This will either be on the basis that we have a legitimate interest to do so, or where you have consented. You will be able to withdraw your consent or unsubscribe easily at any time from these communications.
We also need to use your information to process payments, collect debts, and provide premium finance. This may include credit checks. This is also to provide an insurance Contract to you, or as we have a legitimate interest in providing these services and collecting debts.
| Purpose of Processing   | Types of Personal Data | Lawful Basis |
| Insurance quotations, arranging and administering Insurance, claims, renewals and adjustments | Names, Addresses, Risk Information | Performance of a Contract |
| Insurance quotations, arranging and administering Insurance, claims, renewals and adjustments | Special Categories including Health and Criminal Convictions | Substantial Public Interest |
| Legal and Regulatory compliance | Names, Addresses, Risk Information | Compliance with a Legal Obligation |
| Legal and Regulatory compliance | Special Categories including Health and Criminal Convictions | Substantial Public Interest |
| Business operations and administration | Names, Addresses, Risk Information | Legitimate Interest |
| Business operations and administration | Special Categories including Health and Criminal Convictions | Substantial Public Interest |
| Administration within our group of companies | Names, Addresses, Risk Information | Legitimate Interest |
| Marketing | Names, Contact Details, Marketing Preferences | Legitimate Interest or Consent |
| Payments, debts, Premium Finance | Name, Address, Bank Details & Credit/Debit Card, Credit History | Performance of a Contract or Legitimate Interest |
DPI Insurance do not carry out any automated decision-making processes.
Who will we share your data with?
To provide insurance, we may share your data with composite insurers, Managing General Agents, wholesale insurers, other insurance brokers and firms handling claims. To meet our legal and regulatory obligations, they include regulatory bodies, legal and compliance services providers, fraud agencies and databases. To help run our operations including marketing, they include firms that provide information technology support to us. For payments, this includes finance providers, debt recovery, and payment services providers.
Do we send your information outside the UK, EEA or EU?
If we have to transfer information to a third country outside the UK/EEA/EU, we will only do so if a similar level of protection applies.
How long will we keep your information?
We will only collect what is necessary and will only keep it for as long as we are required to do in line with our Data Protection and Privacy Statement
What are my legal rights?
You have the right to have the right to see, correct, or withdraw consent to use your personal data
You can obtain a copy of your personal information from us without charge by contacting our data protection officer at the above address. This may include the right to transfer information to other providers.
Should you submit a request or complaint to us and remain unhappy with our response, you may raise a complaint directly with the UK supervisory authority, the Information Commissioner’s Office, whose contact details can be found at www.ico.org.uk. Tel 0303 123 11132
Consistently delivering excellent service
Our customers are at the forefront of our business and we are committed to providing the highest level of service possible. We have achieved the Feefo Platinum Trusted Service Award year after year, maintaining a service rating of at least 4.9/5.